Please choose the tickets below.
Sunday Walking Tour, 9:00 AM - 12:00 PM: Penn's Plan for Philadelphia
$ 45.00
(includes 2.49 fee)
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Join VEX VP and longtime Philly resident Pat Wittwer for his tour focused on William Penn’s original plan for Philadelphia, what parts of it remain, what has been lost, and what we’re currently doing right and wrong. This is a walking tour that will cover over three centuries of Philadelphia history over the course of a 3.5 mile walk. The tour begins and ends in front of the Wyndham Philadelphia Historic District at 400 Arch Street. Your ticket grants you access to the tour and the most Philadelphian lunch you can imagine: Wawa hoagies on a pier on the Delaware River.
Please wear comfortable clothes and shoes and be mindful of the uneven sidewalks and "historic" paving you will encounter on this walking tour of Historic Philadelphia.
In the event of heavy rain, we will cancel this tour and issue refunds.
Sunday Field Trip, 12:30 - 5:00 PM: Edelman Fossil Park & Museum Behind-the Scenes Tour & Fossil Dig
$ 76.00
(includes 3.85 fee)
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Get a behind-the-scenes look at the operations of this attraction with VEX VP and EFM VEX manager Pat Wittwer, including a talk on the hiring process that built the team that drives the institution. After that, get ready to get your hands dirty when you dig for fossils in an active fossil quarry where you will be finding fossils of sea creatures of the Paleocene Epoch, dating back 60 million years! This ticket includes the talk, tour, fossil dig, and bus transportation between the Fossil Park and the conference hotel.
Bus departs from the conference hotel at 12:30pm on Sunday, October 11 and will return around 5:00pm, leaving enough time for you to get ready for the Dine-Arounds that evening!
*** This event requires at least 20 participants - if that number isn't reached by October 7, it will be cancelled and tickets will be refunded ***
Sunday Dine-Around, 6:00 - 8:00 PM: Tom's Dim Sum
FREE
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Join VEX board and committee members for a bite to eat at Tom's Dim Sum in Chinatown! Tom's is located seven blocks away from the Wyndham Philadelphia Historic District, just about 0.7 miles. Registration is free for this event, but you will be responsible for paying for your own meal.
VEX Team attending:
Pat Wittwer, Visitor Experience Manager, Edelman Fossil Park & Museum
Sunday Dine-Around, 6:00 - 8:00 PM: National Mechanics
FREE
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Join VEX board and committee members for a bite to eat at National Mechanics in Old City! National Mechanics is located a couple of blocks away from the Wyndham Philadelphia Historic District, just about 0.2 miles. Registration is free for this event, but you will be responsible for paying for your own meal.
VEX Team attending:
Kyle Porter Avery, Director of Ancillary & Constituent Services, Shedd Aquarium
Sunday Dine-Around, 6:00 - 8:00 PM: Revolution House
FREE
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Join VEX board and committee members for a bite to eat at Revolution House in Old City! Revolution House is located a couple of blocks away from the Wyndham Philadelphia Historic District, just about 0.2 miles. Registration is free for this event, but you will be responsible for paying for your own meal.
VEX Team attending:
Erica Von Schenk, Associate Director of Visitor Experience, Columbia Museum of Art
Sunday Dine-Around, 6:00 - 8:00 PM: Oh Brother Cheesesteaks
FREE
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Join VEX board and committee members for a bite to eat at Oh Brother Cheesesteaks in Old City! Oh Brother Cheesesteaks is located a couple of blocks away from the Wyndham Philadelphia Historic District, just about 0.2 miles. Registration is free for this event, but you will be responsible for paying for your own meal.
VEX Team attending:
Monday Visitor Experience Conference Sessions & Keynote - Pay What You Wish
Select quantity for Monday Visitor Experience Conference Sessions & Keynote - Pay What You Wish
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This ticket covers your registration for the concurrent sessions and keynote address taking place Monday, October 12 at the National Constitution Center. It also includes the roundtable breakfast at the National Constitution Center on Tuesday.
Monday Event, 6:00 - 8:30 PM: Visitors are a Drag After Party
$ 90.00
(includes 4.47 fee)
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Join us for an evening of fun at the Mummers Museum in South Philly! Your ticket includes:
Open Bar
Mummer-themed craft activity
Full access to the museum
Light bites
The Snark Attack - a open mic-like event hosted by some fabulous drag queens in which you get to say all of the things you've always wanted to say to the worst kinds of visitors and one-star reviewers
Tuesday Workshop, 11:00 AM - 12:30 PM: You Are Here: On Maps & Belonging
$ 76.00
(includes 3.85 fee)
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More than navigation tools, maps and way-finding communicate belonging, trust, and accessibility. This workshop guides attendees on how cultural institutions can design accessible maps and signage that empower visitors, improve autonomy, and enhance the visitor experience. Attendees will learn the elements of accessibility way-finding, learn to evaluate maps to identify gaps, and tactics to improve them. BYO map to work in real time to evaluate and identify areas of success and improvement!
Presenters:
Dani Rose
Director of Cultural Access, Open Door Arts
Alex Boyle
Director of Programs, Art-Reach
Tuesday Workshop 11:00 AM - 12:30 PM: From Turnover to Tenure: Employee Mentoring
$ 76.00
(includes 3.85 fee)
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Front‑line staff shape every visitor interaction, yet often lack structured development. This session shares how we shifted from incentives to a mentoring program focused on visitor engagement, retention, and cross‑department learning. Participants will examine challenges, review adaptable tools, and draft a realistic mentoring outline tailored to their institution’s capacity and culture.
Presenters:
Jill Nelson
Manager of Visitor Experience, Amon Carter Museum of American Art
Amanda Blake
Chief Learning and Experience Officer, Amon Carter Museum of American Art
Tuesday Workshop, 2:00 - 3:30 PM: Staff Engagement: Humanizing the Workplace
$ 76.00
(includes 3.85 fee)
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The ways we welcome visitors are informed by the ways we welcome our colleagues. In this workshop, you will hear about how Pat, the visitor experience manager of Edelman Fossil Park & Museum, and Casey, the visitor experience manager at the Chazen Museum of Art, have worked to steer their respective institutions toward a people-first workplace. Throughout this interactive workshop, you will be able to apply takeaways in real time to help implement change in your own institution.
Presenters:
Pat Wittwer
Visitor Experience Manager, Edelman Fossil Park & Museum of Rowan University
Vice President, Visitor Experience Group
Tuesday Workshop, 2:00 - 3:30 PM: Extending Intentional Invitation – Accessibility Through Design, Messaging, & Implementation
$ 76.00
(includes 3.85 fee)
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Creating an accessible and inclusive experience requires intentionality from the start! This workshop will provide a basic overview of the principles of disability access and explore how to ensure accessibility is woven into the design and planning process, across messaging and community outreach, and throughout the onsite visitor experience.
Presenter:
Diane Nutting
Accessibility & Inclusion Consultant
Tuesday Night VEX Party at Franklin Square
$ 90.00
(includes 4.47 fee)
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Join us for a fun and festive night at Franklin Square! Your ticket includes food, drinks, carousel rides, mini-golf, and a history of Franklin Square, one of the five original public parks laid out in William Penn's plan for Philadelphia in 1682.
Wednesday Bus Tour, 8:00 AM - 2:00 PM: Philadelphia Zoo and TBA
$ 90.00
(includes 4.47 fee)
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Get a behind-the-scenes look at the operations of two distinct outdoor attractions: The Philadelphia Zoo (America's first zoo) and another TBA soon. This ticket includes admission to both institutions, a short presentation/tour from staff, and bus transportation to and from the conference hotel. At the Zoo, groups of 10 will rotate between tours of the Animal Hospital and Commissary, with an optional docent-led tour of the zoo or exploration on your own to follow.
Wednesday Bus Tour, 8:00 AM - 2:00 PM: The Mütter Museum and TBA
$ 90.00
(includes 4.47 fee)
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Get a behind-the-scenes look at the operations of two unique Philly cultural attractions: The Mütter Museum and another org TBA soon. This ticket includes admission to both institutions, a short presentation/tour from staff, and bus transportation to and from the conference hotel.
Wednesday Museum Tours, 8:30 AM - 2:00 PM: Old City Attractions
$ 90.00
(includes 4.47 fee)
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Stroll around Philly's Old City Historic District, making stops at three cultural institutions for a behind-the-scenes look at their operations and time to enjoy each institution. Your ticket includes admission to all three institutions, all of which will be announced in the coming weeks.
