Cookies

This Cookie Statement explains how Ticketstripe uses cookies and similar technologies in the course of our business to recognize you when you visit our Websites, user our Applications or our Services (“Sites and Services”). It explains what these technologies are and why we use them, as well as your rights to control our use of them. Any capitalized terms that are not also defined in this Cookie Statement are defined in our Terms of Service.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites or services work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Ticketstripe) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (such as advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies and other tracking technologies?

Ticketstripe uses first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Sites and Services to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to track and target the interests of our Users to enhance the experience on our Sites and Services. We also enable our Organizers to employ cookies and similar tracking technologies in connection with their use of our Services in order to allow us and our Organizers to track their customers. Third parties serve cookies through our Sites and Services for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Sites and Services and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Ticketstripe Sites and Services you use).

Essential first party cookies

These cookies are strictly necessary to provide you with Services and to use some of the Sites and Applications, such as access to secure areas.

Who serves these cookies:

Ticketstripe and related top level domains.
AddThis

How to refuse:

Because these cookies are strictly necessary to deliver the Sites and Services to you, you cannot refuse them without impacting how our Sites and Services function.

You may block or delete them by changing your browser settings, as described below under the heading “How can I control cookies?”, but you may not be able to use every Site or Application features, and in some cases will be unable to use our Sites and Services.

Performance and Functionality Cookies

These cookies are used to enhance the performance and functionality of our websites but are non-essential to their use. For example, these cookies are used to enable you to share pages and content that you find interesting, or events you might attend, through third party social networking and other websites. These cookies may be used for advertising purposes too by those social networks. However, without these cookies, certain functionality may become unavailable.

Who serves these cookies:

Ticketstripe and related top level domains.
AddThis

How to refuse:
You may block or delete them by changing your browser settings, as described below under the heading “How can I control cookies?”, but you may not be able to use every Site or Application features, and in some cases will be unable to use our Sites and Services.

Analytics and customization cookies

These cookies collect information that is used either in identifiable or aggregate form to help us understand how our Sites and Services are being used, the effectiveness of our marketing campaigns, or to help us customize our Sites and Services to enhance your experience.

The following third parties use cookies on Sites and Services:

Bing
AdWords
Twitter
Pinterest
Facebook
Google Analytics, AMP Client ID & Google Tag Manager

How to refuse:

To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”. Also, you can click on the links above to learn more about those third party cookies and to opt-out.

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. Web beacons, tracking pixels (or “clear gifs”) are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Sites and Services or taken an action in relation to our Sites and Services. We also facilitate our organizers ability to learn more about your interest in their event at their request through their use of these tracking pixels on our Sites and Services. In many instances, these technologies are reliant on cookies to function properly. As a result, declining cookies will impair their functioning.

What about targeted advertising?

We do not offer you 3rd party advertising on Sites and Services, however organizers selling tickets to events on Sites and Services may use information about your visits to Sites and Services and other websites in order to provide relevant advertisements about goods and services in which you may be interested. Organizers may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to Sites and Services and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.

How can I control cookies?

You have the right to decide whether to accept or reject cookies.

You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above, or you can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies via your browser, you may still use our Sites and Services through your access to some functionality may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

How often will you update this Cookie Statement?

We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Statement indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at privacy@ticketstripe.com.