Organizer Help Center
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Create Tickets, Bundles & Offers
- How to create general tickets
- How to pass fees to the buyer
- How to set up ticket bundles
- How to create pay-what-you-wish tickets
- How to create comped tickets
- How to create hidden tickets
- How to create coupons and discount codes
- How to create multiple-day events
- How to create and manage recurring events
Collect Attendee Information
- How to choose Claim-Your-Ticket options
- How to enable ticket sharing for attendees
- How to collect additional information
- How to collect information for each attendee
- Why assign custom questions to specific tickets
- What is a Ticket Wallet
- Ticket sharing and claiming video
- How to share tickets via SMS
- How to add custom terms and conditions
Payments & Fees
- Understanding fees & payments
- Stripe vs PayPal: which is best for you
- How to sell tickets with Stripe
- Stripe account setup FAQ
- How to enable Klarna with Stripe
- How to sell tickets with PayPal
- How to switch payment processors
- How to set up event payout details
- Understanding Stripe processing fees
- Understanding PayPal processing fees
- Understanding pending deposits
- What it costs to create an event
- TicketStripe vs PayPal and Stripe
Event Day
Orders, Refunds, & Ticket Changes
Team Access & Event Management
- Understanding user roles and access
- How to allow multiple people to sell tickets
- How to add multiple promoters to an event
- How to set up an event as an event admin
- How to manage email notification settings
- How to email attendees and donors
- Customize the order confirmation email
- Customize ticket share and claim reminders
- How to use campaign tracking
- How to postpone or reschedule an event