How to collect information for each attendee

Use the Collect Per Attendee setting to gather information from every ticket holder, not just the buyer.

Change Collect Per Order to Collect Per Attendee

• Log in to your Ticketstripe account and select your event.
• Click Order Form from the left menu.
• Change the setting from Collect Per Order to Collect Per Attendee.

Your ticket buyers will now be required to enter the attendee information for every ticket purchased at checkout.

Note: Buyers can duplicate their own information when purchasing multiple tickets for themselves or family members, making checkout quicker and more convenient.

Collecting attendee information for Ticket Bundles

Ticket Bundles automatically collect Name, Email, and Phone from each attendee when tickets are claimed. No settings change is needed to collect these default details.

To collect additional information beyond the default fields, add custom questions to your order form.

Tip for custom questions in bundles

Custom questions not assigned to specific tickets will be asked for every ticket at checkout and again when a ticket is claimed.

Tip: Make custom questions ticket-specific when Individual Tickets are included in bundles. This keeps checkout shorter and ensures questions are asked only once, when each individual ticket is claimed.