The following fee breakdown is on a $10 ticket.
Your Merchant Fees
While this is something we do not control, it is important to remember when calculating all costs, your merchant bank will charge you for accepting credit card payments. Currently we support two merchants: Stripe and PayPal. They charge 30 cents + 2.9% per transaction and it is taken out of your transaction by them directly. Charge may vary depending on your account status with the merchant. For example, if you are a registered nonprofit with Stripe, you may benefit from a discounted rate.
Ticketstripe Nonprofit Service Fees
Ticketstripe fees for nonprofits are 1.50 % + $ 0.50 per ticket sold.
Ticket Costs When Your Merchant is Stripe (Recommended)
When you use Ticketstripe with a Stripe merchant account you have the option to pass on ALL fees to your customer (Ticketstripe service + Stripe merchant fees). Most of our organizers choose this option.
If you choose to pass on ALL fees for a $10 ticket, your customer will pay: $11.27. Of that amount: $0.65 cents will go to Ticketstripe, $0.62 cents will go to Stripe and you will receive $10.
Ticket Costs When Your Merchant is PayPal
You have the option to pass Ticketstripe’s service fee on to your ticket buyers or pay the fee yourself.
If you choose to pass on Ticketstripe service fee for a $10 ticket, your buyers would pay $10.65 per ticket and you will receive $10.65 per ticket. Ticketstripe will invoice you for the $0.65 and PayPal will deduct their merchant fee from your account (usually 2.9% + 30 cents).