Reports Overview: Find the Right Report

TicketStripe includes reports that help you better understand different aspects of your events. Some help you find a buyer or attendee. Others help you review item performance, compare sales totals, track discounts, or follow up on bundle sharing and claiming. The easiest way to choose the right report is to start with what you need to know.

Tip: Once you have a report set up the way you want it, save it so you can reopen it from your main Reports page with the latest data.

Start Here: Find the Report for the Information You Need

• Need a high-level view of sales totals across events? Use the Sales Summary Report. It is best for comparing revenue by event, channel, or payment method without looking at individual orders.
• Need to find a buyer, an order, a payment record, or a donation transaction? Use the Order Report. It is best for locating specific purchases, reviewing transaction details, monitoring orders across events, and reconciling payments with Stripe or PayPal.
• Need to compare how specific tickets, donations, or items sold? Use the Item Report. This report is most useful when your search begins with a specific item rather than an order.
• Need to find an attendee, review check-in status, or see custom question responses? Use the Attendee Data Report. It is best for attendee-level details across one or more events, especially when the attendee differs from the buyer because a ticket was shared and claimed.
• Need to track ticket sharing and claiming details for bundle buyers and their guests? Use the Ticket Bundle Report. It helps you see whether tickets have been shared, whether guests have claimed them, and which bundle purchases included non-ticket items.
• Need to review promotions and discount code usage? Use the Discount Report. It shows which orders and items received discounts and helps you measure discount activity across events.

Report Guides

Sales Summary Report

Use this report when you want a grouped, high-level view of performance. It is useful for comparing sales totals by event, channel, and payment method, and for understanding how discounts and refunds affected results without reviewing purchases individually.

Item Report

Use this report when your question starts with a ticket, donation, or item. It helps you compare best-selling items, review quantity and revenue by item, measure discounts and refunds at the item level, and compare item performance across events or sales channels.

Order Report

Use this report when you need order-level detail. Each row represents one purchase, making it a strong choice for finding a buyer, reviewing payment details, checking totals, tracking donation activity, or reconciling payment processor records. Common use cases include locating a specific order, reviewing transactions across multiple events, and matching Processor ID values with Stripe or PayPal.

Attendee Data Report

Use this report when you need attendee-level information across events. It is especially useful for searching by attendee name or email, reviewing check-in status, viewing claimed ticket status, and pulling order form responses. This is often the best choice when the attendee is not the original buyer.

Ticket Bundle Report

Use this report when you sell tables, sponsor packages, group tickets, or other bundles and need to track what happens after purchase. Organizers commonly use it to follow up with buyers who have not yet shared tickets, contact guests who have not claimed their tickets, review claimed bundle items, and identify bundle purchases that include non-ticket items.

Discount Report

Use this report to understand how discounts were applied. It helps you see which discount codes were applied, how many orders included a discount, how much value was discounted, which events had discounted sales, and which orders used a specific code.