Add custom terms and conditions

Customize your event registration by adding specific terms, conditions, refund policies, and waivers that attendees must agree to before completing their purchase.

1. Log in to your TicketStripe dashboard
2. Navigate to the Event → Order Form → Terms & Conditions

By default, TicketStripe displays:

• TicketStripe’s Terms of Service
• TicketStripe’s Privacy Policy
• Standard refund policy: “All sales are final. No refunds unless the event is canceled.”

Add Your Custom Terms

In the Terms & Conditions box, you can enter:

• Custom refund policy – This will replace the default refund policy
• Event-specific terms and conditions
• Liability waivers
• Age restrictions or requirements
• Health and safety protocols
• Photography/recording policies
• Any other event-specific requirements

Important Notes

• Attendees must check a box agreeing to all terms to complete registration
• TicketStripe does not enforce refund policies on your behalf – any refunds or exceptions are at your discretion as the organizer
• Your custom terms appear on the checkout page above TicketStripe’s Terms of Service and Privacy Policy links

Preview Your Terms

To preview how your custom terms appear to attendees:

1. View your event page
2. Add a ticket to cart
3. Proceed to checkout
4. Review how your custom terms and conditions display
5. Make any necessary adjustments in your dashboard

Best Practices

• Keep language clear and concise
• Use bullet points or numbered lists for multiple conditions
• Bold important policies like no-refund clauses
• For events with inherent risks (sports, outdoor activities), consider having legal counsel review your waiver language
• Save a copy of your terms for your records